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policies

The Ins And Outs of How We Do Business

Satisfaction Guarantee

Gold Standard Pool Service strives to ensure your pool will be in a safe and appealing condition all summer long. In the unlikely event that your pool turns cloudy while signed up for a weekly maintenance package, we will be there everyday until it is resolved. If the pool becomes unusable over the course of service due to mechanical or structural failure, we will halt maintenance fees and work with you in order to get the pool back up and running as quickly as possible.

Payments Accepted

We accept cash, cheque, e-Transfer and most major credit cards.

Taxes Extra

All prices shown throughout website exclude taxes. Taxes will be applied to all applicable services when payment is due. We itemize work done on tangible personal property from real property allowing us to charge appropriate taxes in accordance to the law.

Cancellation Policy

Service may be terminated at will by either party with no advance notice. However, service is billed at a discounted seasonal price and early termination by customer may incur fees based on the number of weeks in service. Any payment for services rendered owed by customer shall be due and payable at the time of termination.

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